Vietnam Airlines deploys self-service kiosks

The national flag carrier Vietnam Airlines announced on Tuesday that all passengers flying with the airline will be able to carry out self-service check-in service at kiosks when departing from Hanoi, Da Nang, Nha Trang, and Ho Chi Minh City.

The move represents the first time that self-service check in kiosks have been applied to customers in Vietnam and will help passengers save time when checking in their luggage. In addition, it will also help flyers avoid the long-queues that build up in check-in areas of major airports, especially during the hectic Lunar New Year period.

As a result, passengers will now be able to weigh their own luggage at the kiosks, enter the luggage information into the system, print the luggage tag, and then proceed to take their luggage to the Vietnam Airlines's reception desk.

Following this, the luggage will then be put onto the conveyor belt once the information on the boarding pass and the baggage tag is confirmed to match the actual baggage claim.

Source: VOV5